Scroll down and under Alternative email address, input the desired address. Option 2 - Add an alternate email address to the existing administrator userĮdit the user and go the Roles section. You're about to change this user's sign-in information. This may bring up the following message for your confirmation. Under Aliases, type in a new email address and use the drop-down to select the desired domain. Use the question mark icon in the top right corner of the Admin Center to access help resources. 3838 N Causeway Boulevard Three Lakeway Center - 34th Floor Metairie, LA 70002 T: 504.299.3444. Log into the Office 365 admin center and look up the user. With Microsoft, you only get migration self-help guides and IT-level web support and 24/7 phone support for issues. Without your software service tag you can chat. Select your issue from the drop-down menu. To access support without a software service tag: Go to the Microsoft 365 from Dell Support website. Depending on your choice, whether it is a phone call, texting you a code, or setting up the Microsoft Authenticator app (either code entry from the app or push notifications).
Office 365) that has 2-Step for Office 365 turned on, you will be prompted to set this up.
#OFFICE 365 SUPPORT PHONE UPDATE#
Option 1 - Update the UserPrincipalName/Username value in the Office 365 admin center Click Contact Technical Support, select one of the topics that you need help with, and use your preferred method of contacts: E-mail, phone, or chat. When you first sign into an application (i.e. Options and steps to populate a valid email address for an Office 365 user account. Your identity might be challenged/verified through email or a valid phone number listed in your user's properties.You will be informed of support incident progress and updates through email.A valid email address is necessary for the following situations:
#OFFICE 365 SUPPORT PHONE HOW TO#
Users cannot change their own account permissions and their account needs to be updated by another administrator.įor more details and step-by-step guidance on how to assign administrative roles to users, please see Assign admin roles.įor more details on administrator roles, please see About admin roles.įor more information on how to populate a valid email address for a user account, see the "More Information" section below.